Instant first reply
Texts new leads within seconds of an enquiry or missed call.
AI · SMS agents
An AI text agent that replies to every lead in seconds.
An AI SMS agent holds real text conversations with leads and customers: it replies instantly, answers questions from your approved information, collects job details, and books appointments — handing the conversation to a person whenever it should. Site & Wire builds these on compliant SMS providers and connects them to your CRM.
AI SMS Agents
What it does
Answers from your facts
Hours, service area, process — only what you've approved.
Collects details
Address, job type, timing and photos.
Books or hands off
Offers times, or alerts your team when a human is needed.
AI SMS Agents
Guardrails we set
No invented prices or promises
Unapproved questions go to your team.
Opt-in and opt-out
STOP handling and consent tracking.
Full transcript in the CRM
Every message saved against the lead.
Questions
Common questions
- How is this different from SMS automation?
- SMS automation sends scheduled messages. An AI SMS agent reads replies and responds in conversation.
- Can it text from our existing number?
- Often yes, depending on your carrier and provider; we'll check during setup.
Related
Connected services
Most projects combine more than one of these.
AI & Automation
AI agents, AI receptionist/voice, and workflow, SMS and email automation.
Learn moreAI Receptionist
AI phone receptionist and voice automation connected to a CRM.
Learn moreLead Follow-Up Automation
Instant replies, quote reminders and nurture by SMS and email.
Learn moreAI Lead Qualification
Ask qualifying questions, score, tag and route leads.
Learn moreRelated services
Next step
Tell us what you need built.
Book a short call or start a project. We work with clients locally around Fayetteville, NC and anywhere in the US.