Automation · Lead follow-up

Follow-up that runs every time, by text and email, until the lead answers.

Lead follow-up automation sends the right text or email at the right time — an instant reply to a new enquiry, reminders on an unanswered quote, longer-term nurture for leads that aren't ready — and stops as soon as the lead replies or books. This page covers SMS automation and email automation for sales follow-up.

Lead Follow-Up Automation

Sequences we set up

01

Speed to lead

Text and email within seconds of an enquiry.

02

Quote follow-up

Reminders after a proposal until it's accepted or declined.

03

Nurture

Helpful, spaced messages for leads with a later timeline.

04

Win-back

Re-engage old leads and past customers.

Lead Follow-Up Automation

Rules that keep it human

01

Stop on reply

Automation pauses when a real conversation starts.

02

Quiet hours

No texts at night.

03

Deliverability

Authenticated sending domain (SPF, DKIM, DMARC) so emails land in the inbox.

Questions

Common questions

Is this AI?
Not necessarily. Most follow-up is rules-based. Add an AI SMS agent if you want it to hold conversations.
Will it feel spammy?
We write short, specific messages and cap frequency. You approve every message.

Related

Connected services

Most projects combine more than one of these.

Next step

Tell us what you need built.

Book a short call or start a project. We work with clients locally around Fayetteville, NC and anywhere in the US.